Our Policies

Policies and Procedures for Real Health Solutions, LLC
This is an overview of our general Policies and Procedures (more available in the new client forms). If you do not see something or want additional details, please contact us using the information at the bottom of this page. Thank you.


Payment: Payment is due at time of consultation

Methods of payment are: Visa, MasterCard, American Express and checks(both pre-approved). 


Because we do not bill insurance companies, it is up to each individual to determine whether their insurance plan provides coverage for consultations, supplements and lab tests. Most insurance companies will not reimburse for supplements. Please note that we cannot guarantee reimbursement.



We encourage you to book your appointments at least one week in advance.


Functional Lab Tests
The results of your lab test(s) will be sent to Dr. Inna Lukyanovsky, PharmD 2 to 4 weeks after mailing your specimens to the lab. 


If you are unable to keep your scheduled appointment, you must notify our office a minimum of 24 hours before your scheduled time or you may be charged for that appointment.


Product Orders
Orders are shipped within 24 hours of receipt unless otherwise stated. (Saturdays, Sundays, and holidays not included.)


Shipping of the supplements
Normally all orders are shipped by regular Ground UPS or priority USPS.


Returned Products
Pre-approval is required on all returns!
Refrigerated items cannot be returned. 15% restock fee of purchase price less shipping and handling may be refunded on unopened and non-refrigerated items. No supplement returns will be accepted after 30 days on all regularly stocked items. Special orders cannot be returned!  

Important Notes
Dr. Inna Lukyanovsky, PharmD is not a medical doctor; she does not service medical emergencies. If you have a medical emergency, you must contact your primary care physician or dial 911.
Please contact us if you are not clear on any of our policies or procedures.


With care, Dr. Inna Lukyanovsky, PharmD and Staff



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Office Hours

By appointment only

Mon 11:00am - 7:00pm
Tue 11:00am - 3:00pm
Wed 11:00am - 3:00pm
Thu 11:00am - 5:00pm
Fri 11:00am - 3:00pm

Sat and Sun closed

Contact Info

Real Health Solutions
45 North Main St, Suite 1-2
Marlboro, NJ, 07746


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